Help & Support
Updated 4 October 2026
PandaQueue schedules and publishes social media posts. It is operated by Sanklad Digital Ltd, a company registered in England and Wales (number 14223393) at 7 Brookfields Place, Coventry, West Midlands, CV6 4QF, United Kingdom.
Contact support
Email support@pandaqueue.com from the address on your account. Tell us your workspace name, what you were trying to do, and any error message you saw. A real person reads every email, and we usually reply within two working days.
Connecting social accounts
- Sign in at app.pandaqueue.com, open Channels and choose Connect account.
- You sign in on each network's own page and approve access there. PandaQueue never sees your passwords.
- Instagram needs a Professional (Business or Creator) account linked to a Facebook Page.
- If a channel shows "Reconnect", its access expired or was revoked on the network: reconnect it and its scheduled posts carry on.
Using PandaQueue from ChatGPT, Claude and other AI apps
PandaQueue works as a connector (an MCP server) in AI apps, so you can list channels, write drafts, schedule posts and check your calendar from a chat.
- Add the connector URL
https://app.pandaqueue.com/mcpin your AI app, then sign in to PandaQueue and pick a workspace when asked. - The AI app can only do what your role in that workspace allows. Scheduling, publishing and deleting are marked so the AI app asks you before doing them.
- To disconnect an AI app, open AI & API in PandaQueue and disconnect it under Connected apps, or remove the connector in the AI app.
Billing
New workspaces get a 7-day free trial with no card needed. Plans are paid by card through Stripe on PandaQueue's website. Workspace owners can change plan, update their card, download invoices or cancel from Settings, Billing. Nothing is sold inside ChatGPT, Claude or any other AI app. For billing questions email support@pandaqueue.com.
Privacy and deleting your data
Read how we handle data in the Privacy Policy. To remove a channel, a workspace or your whole account, follow Delete your data, or email privacy@pandaqueue.com.
Reporting a security issue
Email support@pandaqueue.com with "Security" in the subject and enough detail for us to reproduce it. Please don't access other people's data or disrupt the service while testing.